A Leading HCP Network’s Story

From 0.58% to 2.18% CTR: How AdButler Helped a Leading HCP Network Transform Engagement

About the HCP Network

A premier social network for verified healthcare professionals (HCPs), this platform connects over 1,000,000 members across 50+ specialized medical communities, including cardiology, oncology, and neurology. It provides a secure space for collaboration, consultation, and communication. Advertisers leverage the network to engage HCPs with precision-targeted campaigns that deliver impactful results at scale.

Quick Overview

Founded

2009

Audience

Verified HCPs in 50+ medical specialties

Reach

1,000,000+ members globally

Ad Model

Relevant and secure campaign delivery

Inventory Details

Ad Formats

Display ads, video libraries, and dedicated brand resource pages

Audience

Specialized HCPs engaging within condition-level communities

Advertisers

Pharmaceutical and healthcare industries

Goals

The network aimed to:

Increase campaign click-through rates (CTR) beyond industry benchmarks.

Facilitate precision targeting within condition-specific medical communities.

Provide advertisers with seamless, scalable ad delivery.

Challenges

Targeting Complexity

Reaching highly specific HCP audiences across diverse specialties while maintaining relevance.

User Sensitivity

Delivering non-intrusive ads in a secure, professional environment.

Reporting Limitations

Generating comprehensive reports required manual integration of event logs into an external data lake.

Outdated Tools

Their previous hard-coded ad system was rigid and limited scalability, making campaign management time-consuming and inefficient.

Switching to AdButler has brought us into the modern ad-serving landscape, allowing for seamless management of multiple campaigns.

How AdButler Solved These Challanges

Precision Ad Targeting for HCPs

AdButler enabled the platform to use unique identifiers to match users with target lists effectively, allowing hyper-targeted campaigns. This flexibility ensured the delivery of relevant ads to HCPs across different medical specialties.

AdButler’s segmentation capabilities completely redefined our targeting approach. It gave us the precision we needed to serve our niche audience.

Enhanced Click-Through Rates

With optimized ad placements and precise targeting, the network achieved a remarkable 2.18% CTR—well above the healthcare industry average of 0.4%-0.8%.

Streamlined Reporting and API Integration

Integrating event logs into the platform’s data lake enabled custom, client-specific reports. Planned Q1 enhancements, such as storing target lists natively within AdButler, promise to simplify workflows further.

While reporting capabilities in the frontend software package are currently limited, the ability to integrate event logs into our data lake has allowed us to create customized reports tailored to client needs. The upcoming feature to store target lists directly in AdButler is expected to reduce reliance on custom code, streamline workflows, and enhance ad targeting efficiency.

Scalable Campaign Management

AdButler’s tools allowed the network to manage multiple campaigns effortlessly, even during rapid growth phases.

Managing campaigns at scale is now effortless.

Results

AdButler’s partnership delivered measurable success:

2.18% CTR, setting a new standard in HCP ad engagement.

Enhanced audience segmentation for more relevant campaigns.

Streamlined reporting workflows with API-fed data lake integration.

Scalable ad operations supporting their growth trajectory.

Despite some challenges, our team has been impressed with AdButler’s responsiveness and ongoing commitment to enhancing the platform.

Why This HCP Network Recommends AdButler

Exceptional Support

AdButler’s team collaborated closely with us, customizing solutions and providing continuous support.

Tailored Solutions

From advanced audience targeting to seamless ad delivery, AdButler met their unique requirements.

Reliable Scalability

As the network grew, AdButler consistently delivered reliable performance and flexibility.

They’re more than a platform; they’re a partner. Their ability to tailor solutions to our needs sets them apart. AdButler has supported us through significant growth, never missing a beat.

What’s Next?

  • Leverage AdButler’s upcoming enhancements, including native target list storage.
  • Explore innovative ad formats to further drive engagement.
The planned enhancements demonstrate how AdButler is evolving to meet our needs and exceed our expectations.

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